SERVICE DESCRIPTION

MDR (Managed Detection and Response) for Endpoint is a security service designed to enhance and extend the capabilities of an organisation's existing Endpoint Detection and Response (EDR) solution. It provides real-time surveillance, analysis, and response to threats against endpoint devices, ensuring comprehensive protection and optimised security operations.

WHY IS THIS SERVICE IMPORTANT?

The complexity and frequency of cyber threats are escalating, establishing robust endpoint security is more crucial than ever. EDR solutions stand at the forefront, offering significant protection and telemetry, yet they demand specialised management to unlock their complete potential. The MDR for Endpoint service proactively tackles this demand by ensuring that daily operational tasks—including incident tracking, alert monitoring, policy optimisation, and the deployment of exceptions—are managed with expert precision. This management not only sets a baseline but optimises the security posture. The service confronts the operational challenges inherent in managing EDR solutions head-on, providing the necessary expertise to effectively track, analyse, and respond to endpoint threats, the MDR for Endpoint service elevates the security efficacy of organisations, particularly those that might not have the in-house capability or resources.

FEATURES
  • Persistent tracking and investigation of security incidents across endpoints.

  • Differentiation and prioritisation of critical alerts to focus on the most serious threats.

  • Continuous tuning of security policies and deployment of necessary exceptions to ensure a robust defence tailored to the organisation's needs.

  • Utilisation of Cynode's proactive hardening service to validate and improve endpoint security policies.

BENEFITS
  • Strengthening of endpoint defences against a wide array of cyber threats.

  • Streamlining of security operations, allowing in-house teams to focus on strategic initiatives.

  • Reduction of false positives and focused attention on high-priority threats.

  • Ongoing enhancements to the security posture through adaptive policy management and endpoint hardening.

DELIVERY AND MODE OF USE
  • Documentation detailing incident responses, mitigation actions, and follow-up strategies.

  • Summaries of alert activities, focusing on threat intelligence and prioritisation.

  • Periodic analysis of the organisation’s security posture with recommendations for improvement.

  • Expert recommendations for the optimisation and management of endpoint security policies.

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